For those of you who are just joining us, the following piece of information is essential to understand this post - I read electric meters for a living. Now that you’re up to speed, here’s the rant:
It seems like every month or two, I come across a customer who is upset with the fact that I have stepped on their grass while attempting to accurately take a reading of their electric meter. They seem to think that I am somehow violating the sacredness of their turf, or causing unspeakable damage to their landscaping arrangement, possibly de-valuing their property and setting them up for a major financial downfall when they try to sell their house, not to mention bringing shame and ridicule upon them from their neighbors, whose grass has been trod upon in a more delicate fashion, if at all.
Today, as I was plugging along through the small town of York (a locality that consists of maybe 35 homes and a gas station), a man opened his front door and confronted me on this issue. His first words to me were something along the lines of
“Hey, don’t you people believe in sidewalks or driveways?!”
If you want to put somebody in a defensive-stance right from the get-go, refer to them as “you people”. My mood instantly shifted from “let’s try to resolve this issue” to “What can I say to you which will feel satisfying, yet not get me fired?”. What I replied with was
“Well, there actually aren’t any sidewalks on this street.”
Which was very true. There were some sidewalks on other nearby streets, but when your town has only 35 houses, you can only afford to sidewalk-ize a few streets here and there. The customer retorted with
“Well there’s a driveway here! Why don’t you use it instead of walking on everyone’s lawns! You know, I have a dog, and if he bites you, or if you slip and fall on my lawn, don’t expect to sue me over it!”
At this moment, the only replies I could think of were the ones that fit into the “Likely to get you fired” category. I decided to go the minimalist route, and said “Alright…!” with a hint of menace and indignation. At the same time, I turned around and walked down his driveway, and typed this exact message into my meter-reading computer as a note on the customer’s account for future readers:
“Don’t walk on grass - Customer is a dink”
And I have to admit that I think “dink” is a very appropriate word. It conveys my displeasure, while containing a juvenile implication, which accurately captures my thoughts about that customer’s attitude: Juvenile and displeasing.
In defence of meter readers everywhere, and their walking habits, let me say this - We spend our days walking outdoors, exposed to the elements. Sometimes it’s wonderful, but often it can be very uncomfortable, like in the cold of winter, the sweltering heat of summer, or during a rainstorm. It is in the best interest of every meter reader to take the shortest possible route to each meter, so that exposure to the elements is minimized. We don’t walk on your lawn to insult your property. We do it so that we can finish our workday in 6 hours instead of 12.
Taking 8 to 20 steps on your grass, once per month, is not going to destroy your property. You won’t even notice. In fact, since we’re only on your property for an average of 30 seconds per month, the only way you could take notice is if you were sitting inside, staring out your window, waiting for someone to come by so that you could pick a fight with them.
Maybe the man who told me off today was a decent fellow, who just couldn’t log onto his siamese-midget-fetish website this morning, and had to take it out on me. Or maybe he’s a crazed serial-killer who eats his meals on Nazi dinnerware and keeps a collection of his victims’ eyelids in his basement. Either way, he saw it as a worthwhile enterprise to step out of his front door and tell off a complete stranger for something that was of little-to-no significance. My friends, is it really worth it?
So next time you see a meter reader walking across your lawn, say a nice prayer for them - something along the lines of “God, bless that utility-worker, and protect them from frostbite, hypothermia, sunburns, bug-bites, and the uncomfortability of rain-soaked undergarments” (as per the appropriate weather and season at the time of the prayer), instead of saying to yourself “Do I have time to find and sharpen my machete before that meter reader leaves my property?” In the end, I think it will create a better world for all of us. Amen.